RETURNS & REFUNDS
Fabric and Prints may have faults from time to time, this is caused during the manufacturing process.
Veronica Textiles will allow extra fabric at time of despatch to compensate for these faults.
However if goods ordered do not meet your expectations, please do not hesitate to contact us to discuss your concerns.
We will be happy to offer alternatives such as replacemnt, exchange or refund, provided the fabric has not been cut.
No Refunds will be accepted on cut fabrics or garments.

CUT FABRIC
Before cutting the fabric:
- check that it is the correct quality, colour and quantity
- check that the dye fastness is tested prior to co-ordination with any other fabric
- make sure that thorough trials are made before proceeding with any special
finishes or effects (i.e. overdye, overprint, acid wash, etc.)

CLAIMS
Notwithstanding the foregoing the Customer should satisfy themselves with respect to suitability and fitness for purpose
of the goods prior to the Customer cutting the fabric and any claims should be made in writing within seven (7) days of receipt of the fabric.

GOODS SOLD
All goods to be supplied by the Company shall be as described on the purchase order as agreed by the Company
and the Customer and inscription on such purchase order modified as so agreed it shall prevail over all other
descriptions including any Customer’s specification or enquiry.

SECONDS
The Customer acknowledges that due to the nature of the manufacturing process certain defects may occur in production.
The Customer further acknowledges that where the goods have less than five per cent (5%) defects they
shall not seek any deduction or make any claim therein.

 

As part of our Terms & Conditions