F . A . Q's
Frequently Asked Questions
Here are some answers to common questions.
However the best way to get a comprehensive understanding
of what we can offer, is to contact us directly.
Phone: +61 3 9583 7878
email : sales@veronicatextiles.com.au
How do I order fabric ?
Contact us
The best way to order fabric is to call one of our freindly sales staff and discuss the design you are interested in.
We are happy to go through all the options available to you,
alternatively you can simply email or fax us.
Phone: +61 3 9583 7878
Fax: + 61 3 9583 3160
email : sales@veronicatextiles.com.au
How do I pay for fabric ?
Payment can be made by:-
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VISA |
 |
MASTERCARD |
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AMERICAN EXPRESS |
Electronic Funds Transfer (E.F.T):-
Account Name: Veronica Textiles
BSB Number: 063 119
Account Number: 10330509
Cheque: Made payable to VERONICA TEXTILES
Minimum Meterage ?
OUR DESIGNS
Minimums start from
25 metres ( 27 yards)
YOUR DESIGNS
Minimums start from
50 metres ( 55 yards)
Availability of printed fabrics ?
All designs are printed to order and are
offered on an ongoing basis.
General development and turnaround times will vary
depending on the design and your particular requirements.
Plain fabrics ?
We are able to offer plain white stock in the various base
types indicated in our "FABRICS " page
We are not currently stocking coloured fabrics.
Fabric Types ?
We offer a range of base fabrics for you to choose from.
Canvas,
Cotton Poplin, Cotton Jersey, Cotton Elastane,
Nylon Elastane in Matt and Bright,
Polyester Chlorine resist, Polyester Chiffon,
Viscose Elastane.
Full specification can be found on or "FABRICS " page.
You can also supply your own base fabric.*
*Conditions Apply !
Delivery Times ?
Delivery times vary depending on your design choice and specific order requirements.
All designs are manufactured to order right here at our factory.
As a general rule goods will be ready for despatch between
3 - 6 weeks
from the placement of your order !
Returns & Refunds ?
Fabric and prints may have faults from time to time, this is caused during the manufacturing process.
Veronica Textiles will allow extra fabric at time of despatch to compensate for these faults.
However if goods ordered do not meet your expectations, please do not hesitate to contact us to discuss your concerns.
We will be happy to offer alternatives such as replacemnt, exchange or refund, provided the fabric has not been cut.*
No Refunds will be accepted on
cut fabrics or garments.
Please refer to our terms and conditions for more information
* Conditions apply !
Creating your own colourway ?
To create your own colourway, simply contact our
sales staff to discuss the particular design(s) you are
interested in and we can go through
the different options available to you !
Web Colours ?
All computer screens display colours differently !
The colourways displayed will be indicitive only.
 |
ce.
Plain Fabric swatch Cards are available in of your choice. NO CHARGE |
|
Small swatch samples are available in most |
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A3 size
headers can be produced to order |
Colour Fastness ?
All colours are different with regard to colourfastness,
such as fading, bleeding or running.
The more fluro or stronger the colour,
the more likely they will be affected.
Eg. colours such as Hot Pink, Lime and Blue.
It is important to have care instructions,
in caring for fabric with these colours.
Due to the variety of colour shades and depths,
it is impossible to declare which colours overall
will be more highly affected than others.
It is highly recommended that any trouble colours,
not be spliced or placed next to white,
or lighter coloured fabrics.
It is up to the purchaser to test that the printed fabric,
will be suitable for themselves and their end uses.
Carelabel and Washing Instructions ?
We have swing tags available
( back view )
Back View - Swing Tag
Carelabel and Washing Instructions ?
We have swing tags available
( front view )
Front View - Swing Tag